What is the Number 1 thing that Travel Agents are concerned about in 2017? Fly by night travel agents and agencies.
These people rip clients off, and make promises they cannot keep.
If you see signs like $99 travel agent training stay far away! We do not pay for training with our suppliers etc, they are free to us! The only paid training we might do is with our credentials like CLIA, Cruise Lines International Association, but that is definitely not $99 we have to pay over $300 a year for our membership and show proof we are actual agents and agencies, and then only if we want we can pay to take certain courses, this is only to give us better understanding of the industry. I have done this myself, but it isn't mandatory. There is no licenses travel agents either. We might need in some state like FL and CA Seller of Travel License reason being that these states have seen fly by night agents come and go.
I want to step back a little on our training and customer service. Nelson and I, let others know about being travel agents, we think there should be more, and give our heads up to them.
Many agents are just in it for the Benefits. Like they think they will get free travel just for being a travel professional.
I am here to say that this is no longer true. UNLESS YOU EARNED IT!
We say this because, if I am going on a trip to examples here, Italy, I might get a reduced rate if I am doing a travel agent FAM, this is a educational and training trip, that we pay for. Again, these are not free.
We go to places like Walt Disney World or on Cruises for a discounted rate, because we sold a certain amount of these options a year.
If it was free to us, we would never been home.
We love to travel with others, and we get educated the same as you.
So be careful with the words like, join xvy and travel for free. There are Multi Level Marketing Groups, which you pay into and then the more people you get to join the less of a discount you get.
Well what about you earning a free room or a free space in that group. We can offer it, but it all depends on who many people are going. Travel Leaders Discounts which we can tell you about.
If the travel agent just wants cash. NOT EVEN A MONEY ORDER. Run the other way!
You should always have some kind of evidence like a check, money order, credit card! So if someone runs off with your money, you have proof on this and fight to get your money back.
I work with real colleagues other travel professionals on places I don't know about or need ideas, etc. If I never been there done that. We all work together! We do not take food out of other people's mouths. So if you are on vacation, and someone mentions that they are a travel agent, etc. That is nice, no problems with that, but if they start asking are you happy with your travel agent I can do better for you, etc. They are stealing clients. I mean if you are not happy with me or Nelson, please let us know and we can try and work it out for you. We want to be able to serve you for years. But hey! Cannot please anyone and that is okay! We will understand.
But let us work it out first.
More information and news and more coming from Nelson and I in 2017. We look forward to working with you.
Sincerely,
Cheryl and Nelson Echevarria
321-245-7561
reservations@echevarriatravel.com
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